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Business Writing Skills (SSK55)


    During this hands-on course participants will develop their writing skills through a combination of practical work allied with theoretical learning, broken down into easy-to-absorb sections that build up over the 3-day course.
    Whether you are writing to clients or to a variety of internal audiences, your writing style and content are vitally important and will make the difference between your message being a clear, efficient targeted success and a total failure.
    This course is designed for those who have some experience in business writing, but would like to raise their level and maximise the impact they make.

    Course Level: Foundation
    Duration: 3 days
    Instructor: Tony Copeman

    Designed for you, if you are...

    • Looking to understand and develop robust professional practices for all aspects of business writing
    • Wishing to have the confidence that your written communications are attuned to your audience
    • An employee who wants to create the right positive impact in the most appropriate way possible

    How we build your confidence

    A blend of delivery styles and learning techniques including individual exercises, group exercises and case studies ensure that the training delivers variety and interest and a high level of interaction and hands-on practical involvement to assist all attendees in gaining the maximum advantage not only of the information provided and discussed, but fundamentally the confidence to take it away and utilise it on a daily basis.

    The benefits from attending

    By the end of the course you will feel confident to:
    • Write business correspondence appropriately and clearly, aligned to any formal protocol within your organisation
    • Use punctuation rules and tools that avoid grammatical errors
    • Write clear and meaningful memos, business letters, reports and emails
    • Use templates and formats used in correspondence within your organisation
    • Organise complex content into a logical sequence of ideas that can be communicated appropriately
    • Understand and use the correct layout for written communication to maximise impact
    • Understand and use concrete examples and visual aids in written communication to convey messages effectively


    • Writing principles
    • Written communication - use of clear, concise and accurate vocabulary
    • Use of accurate spelling, grammar and punctuation
    • Proof-reading - correcting own mistakes
    • Written protocol - following the company formats
    • Writing emails - keeping them clear
    • Editing - re-wording and re-phrasing
    • Writing memos and business letters
    • Written style - how to convey the message
    • Writing complex content
    • Use of visual aids in writing
    • Drafting and re-drafting
    • Presenting your writing



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