Nowadays - thanks to globalisation and modern communication tools - it is just normal to have interactions with people from different cultures on daily basis. Though how good are you to leverage all the opportunities presented by those multicultural environments? (Or at least) Can you avoid any misunderstandings? During this 3-day session participants will learn the basic concepts around what are the cultural differences; if we can understand / measure them; how can we utilise those differences in multicultural teams. It is designed to be an experience-sharing opportunity among participants aided by break-outs and exercises.
Course Level: Foundation / Skill Instructor: Kubilay Balci
Designed for you, if you are...
An employee of an international organisation
Leader or member of a multicultural team
How we build your confidence
This training covers the relevant amount of theory and combines it with interactive discussions and exercises to practise methods and tools. Modular design of the sessions enables us to combine different blocks and to customise the sessions to the needs of the group.
3 days face-to-face training, including
Real life examples and experiences
Interactive group discussions and exercises to master the methods & tools
Visuals (pictures, flipcharts, videos) to help memorise concepts long term
Book, article and video recommendations for further learning
Get to see those differences as opportunities rather than complexities
Learn how to leverage differences
Receive a set of real life examples showing simple things to avoid
Be familiar with nuances between national and organisational cultures
What is “culture”? Traditional vs. modern definitions
What are the cultural differences? - Perception of time - Role of time (mono vs. polychrone) - High context – low context
Can we understand and measure those differences? - Hofstede’s 6D model
Multi-focus model on organisational culture
Seeing similarities & leveraging differences
Dos & don’ts
"Kubilay not only shared his interesting approach but also promoted lively discussions among participants -each of whom has first-hand intercultural experiences from several countries. Many of us have a fair share of experiences in multicultural environments but having an understanding of the main reasons behind all those cultural differences and getting guiding principles on how to handle them was very beneficiary for all of us. As one of the participants stated: it was a different experience from our day-to-day work trainings and we surely will use most of it in our daily lives." - from VBC’s web page after a joint session with PWN (Professional Women Network)